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Kitchen Order Token(KOT)

If you have to deliver goods to the customer from different counters/ locations depending upon the nature of the item, yet you want to maintain single cash/ billing counter, this feature will be useful for you. You can print KOTs for the items grouped counter wise on same or various different printers on the network.

HDPOS smart allows you to add more than one network printer interface for printing KOT in respective kitchen / counters. There are times when you your customer's keep adding more items to their Invoice and need a print every time. HDPOS smart allows you to print KOTs for incomplete Invoices. You can print several slips from a single sales invoice.

Kitchen order token can also be thought as work order token. Though it is widely used in kitchen activities and restaurant s, you can use this document for other work order queries example: packaging, dispatching, customization etc.

KOT is a complete document in itself with its own document number and creation date. Document number of KOT can have different series of numbers based on different types of services. This will help you manage your order tokens.

There are additional convenience features with respect to KOT:

  • View all KOT made in an Invoice. In sales Invoice management window you will be able to see a button to view all KOT’s made for selected Invoice.
  • Same feature as above is provided to view all KOT’s for estimate documents, advance booking documents.
  • When you want to view all KOT’s created in a date range irrespective of Invoices associated you can also view that by clicking on another button ‘View all KOTs” in sales Invoice manager.
  • Same functionality as above to view all KOT’s associated with estimate documents and advance booking documents is also provided in their respective management windows.
  • Sometimes it may happen that when KOT gets printed but Invoice never gets generated or gets cancelled. In these situations you can configure HDPOS smart to not delete KOTS once printed even if associated Invoices are not generated.
  • You can view all KOTs when you click on view all KOTs from Sales Invoice manager window.
  • KOT can also be sent as an SMS to you and your customer at time of creation.
  • You can also reprint KOT’s at any time if for some reason due to printer problem or otherwise KOT did not get printed correctly or if you want to print KOT at a later time after Invoice was created.
  • HDPOS smart also helps you stop malpractices sometimes done in association with KOT by keeping print count for each KOT.
  • In an ideal situation a KOT should have print count of 1.

Read our tutorials on KOT Management:

 Download HDPOS smart Demo Request